Our guide covers all known Fortnite errors, including 0, 91, 93, LS-0015, and more, with simple solutions to get you back in the game.
Fortnite, the massively popular battle royale game, is not immune to technical issues and error codes that can hinder players from enjoying the game. These Fortnite error codes can prevent players from logging in, joining matches, or even launching the game.
This guide aims to cover all known Fortnite error codes and provide straightforward solutions to help you resolve these issues and get back to playing.
Before attempting any fixes, it’s crucial to restart your game, launcher, and system, as this basic troubleshooting step can often resolve temporary issues causing the error. If restarting doesn’t work, check the Epic Games Public Status page or Fortnite Status on Twitter for updates on server status.
Error Code | Meaning | Quick Fix |
0 | Message asking to restart client | – Run as administrator – Verify game files – Run the command prompt as admin and type “sfc/scannow” |
6 | Matchmaking issue | Wait for a fix from Epic Games |
8 | Possible update required (PS4) | Check for updates, reinstall if none available |
22 | Unable to launch the game | – Verify game files<- Run as administrator – Update or reinstall the game |
23 | Easy Anti-Cheat error | – Update Windows – Reinstall GPU drivers – Verify game files – Update or reinstall the game – Run antivirus scan |
91 | Disconnection or party join error | – Verify game files – Set party status to Private |
93 | Disconnection or party join error | – Change skin – Set lobby to public and join without invite – Join friends via Epic Games list |
500 | Unable to launch the game | No known solution, wait for fix from Epic Games |
30005 | Anti-cheat related launch error | – Delete .sys file in “C:\Program Files (x86)\EasyAntiCheat” – Launch “EasyAntiCheat_Setup.exe” and repair |
30007 | Unable to launch the game | – Press Windows key and type cmd – Enter “bcdedit -set TESTSIGNING OFF” and “bcdedit -set NOINTEGRITYCHECKS OFF” – Restart system |
AS-3 | Disconnection error | Check internet connection |
CE-34878-0 | PS4 crash (not Fortnite-specific) | – Check for updates – Update system software – Restart PS4 |
CE-40852-9 | Download error (PS4) | – Go to Settings > Network > Set Up Internet Connection > Select your network > Custom – Ensure IP and MTU are automatic, DHCP name is “Do Not Specify”, Primary DNS is 8.8.8.8, Secondary DNS is 8.8.4.4 |
CS-03 | Save file size too large | Reduce the number of save files for the game |
DP-01 | Unable to install the game | – Check permissions and ensure you are an administrator – Run client as administrator |
DP-06 | Download error (PC) | Run Epic Games Launcher as administrator |
IS-0005 | Unable to connect to Epic Games launcher | – Check Epic Games server status – Check VPN, proxy servers, and firewalls |
IS-0009 | Unable to load the game | Reinstall the game |
IS-BV02 | Unable to launch the game due to missing or corrupted file | – Type cmd and run Command Prompt as administrator – Type “chkdsk c: /r /f” and press Enter – Restart system – If issue persists, reinstall the game |
IS-BV04, IS-BV05 | Build verification failed | Verify hard drives and perform a memory test |
IS-DS01, IS-DS02 | Unable to install the game due to insufficient disk space | – Free up disk space or change installation location |
IS-FC02 | Unable to install the game due to file creation failure | – Free up disk space or change installation location – Reinstall the game – Flush DNS |
IS-FC05, IS-FC06 | Unable to install the game | Verify hard drives and memory |
IS-INFO-THROTTLED | Unable to install the game | – Go to launcher settings – Uncheck “Throttle Downloads” |
IS-MF-01 | Unable to install the game | – Disable unnecessary background applications – Reinstall the game |
Launcher white screen | Epic Games launcher displays a white screen | – End all Launcher processes – Go to “C:\Users\PC-NAME\AppData\Local\EpicGamesLauncher\Saved” and delete webcache file |
LS-0002 | Unable to update the game | – Restart the launcher – Check for updates |
LS-0003 | Unable to connect to launcher | Sign in to your account |
LS-0004 | Unable to install the game | Reinstall the game |
LS-0005 | Unable to update the game | – Check Epic Games server status – Check your internet connection |
LS-0006 | Unable to install the game | – Run launcher as administrator – Reinstall the game |
LS-0009 | Unable to install the game | Verify the installation |
LS-0013 | Unable to launch the game | – Verify game files – Clear launcher webcache |
LS-0014 | Unable to launch the game | – Verify game files – Reinstall the game – Disable unnecessary background processes |
LS-0015 | Unable to connect to the game | – Check your internet connection – Check Epic Games server status – Test your connection speed |
LS-0016 | Unable to connect to the game | – Restart the launcher – Verify game files |
LS-0018, LS-0019-IS-IZ01, LS-0019-IS-PQR3010 | Unable to connect to the game due to application still running | Close all game-related processes in Task Manager |
LS-0019 | Unable to install the game | – Run launcher as administrator – Restart system – Use a specific launcher option or reinstall Microsoft Visual C++ |
LS-0021, LS-0022 | Unable to launch the game because it is not owned | Ensure you are signed in to the correct account |
MD-0005 | Unable to launch the game due to file not downloaded | – Check launcher status – Check your internet connection |
PI-UBI-01 | Unable to launch the game | Restart the Epic Games launcher |
SU-BI-CA, SU-MD-HSH | Unable to launch the client or game | Follow troubleshooting steps on the client’s official website |
SU-PQR1603 | “Self Update Failed” message while installing launcher | – Right-click launcher and go to Properties – In the Target tab, add ” -SkipBuildPatchPrereq” (without quotes) at the end |
‘Successfully logged out’ error | Appears when trying to log in | – Wait for fix from Epic Games – Try a different account – Restart router and gaming device |
Denial Reason Code 20 | Privacy settings inconsistency | – Set Party Privacy to Public – Add teammates to Epic Games account – Enable Cross-Network Play |
bad_module_info has stopped working | Message appears while playing the game | – Run as administrator – Verify game files – Change full-screen options to accept administrator requests – Update graphics card drivers – Verify Windows updates |
errors.com.epicgames.common.server_error | Connection issue | Issue with your connection or Epic Games servers |
If you encounter an error not listed here or the provided solutions don’t work, visit the official Epic Games support site for more in-depth troubleshooting guides or contact their support team for further assistance.
While not all Fortnite error codes can be prevented, there are some steps you can take to minimize the chances of encountering them: